BUILD 030 — Interface Repair in Motion

SCENE 1
BUILD 030. CHECKLISTS ARE NOT EXPERIENCES. Passing rules can still block people.

SCENE 2
TASK. TEST THE WHOLE JOURNEY. Entry. Action. Feedback. Recovery. Completion.

SCENE 3
CONDITIONS. CHANGE MORE THAN THE VIEW. Include devices, bandwidth, language, and assistive technology.

SCENE 4
BARRIER. NAME WHERE WORK BREAKS. Record action, evidence, consequence, owner, and severity.

SCENE 5
REPAIR. FIX THE SYSTEM. Change structure, language, controls, feedback, timing, and alternatives.

SCENE 6
RETEST. CAN PEOPLE COMPLETE THE WORK? Access is the outcome.

FINAL PROPOSITION
Accessibility is whether people can complete the work.